I live in Florida. I called to buy the Specialized HotRock bike for my niece back in March. They were very nice & made the process simple. My brother in law picked up the bike. We were talking about training wheels, but the shop said they would drop the seat & have her train using it as a balance bike. Today, I tried getting the pedals off, so we could use it as a balance bike. I had trouble getting the pedals off. When I called the manager was nice to enough to explain how to ride the bike while keeping the pedals on. However, when I tried to speak or explain something, he would talk over me & not let me say a word. I tried to tell him that the shop dropped the seat & told us to use it as a balance bike. He said no one here would ever have told you that & that I must have the wrong shop, then he hung up on me. I called the same shop & number on the receipt from the bike we bought it. I started off thinking this was a great bike shop until the rude phone conversation.
Terrible service, poor/low inventory. Additionally the owner is rude. Many other shops to choose from in this area that prioritize their customers.
Great service. Experienced cyclist. Always goes the extra mile.
Great service. Great peices. Love this store so much.
Tim and Ed are always helpful and knowledgeable and have been since the day I first came in to buy a bike. I recently had some mechanical problems with my bike right before a big charity ride and they made the time to help me get the bike back in shape on short notice!
Sunset Cyclery Inc is a US Bicycle Store based in St Louis, Missouri. Sunset Cyclery Inc is located at 10748 Sunset Hills Plaza, St. Louis, MO 63127, USA.
Please contact with Sunset Cyclery Inc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sunset Cyclery Inc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.