Professional and the owner was very nice. I dropped my car off and he offered a ride to drop me back off at work until they were done and to pick me up but i had someone to bring me back to get it. My car looks amazing, smells amazing, and they gave so much attention to detail. Thank you staff.
SOOOO upset after my experience with this company!!! The gentlemen that came out to clean my car were nice but that is where the positive experience stopped. They told me they were 'finished' twice and when I went out to see the results there was still several spots that weren't clean. When I asked why there were still dry and dirty areas on the seats (they were supposed to shampoo-I paid for the $180 package) they said they left the machine in the other truck. I asked if they could bring that truck to finish, they said I would need to ask the owner. I paid them and they left, I promptly called the manager. He said that he saw pictures (impossible because I dialed while the men were still packing up) and that my car 'looks fine'. I POLITELY explained that I was unhappy, and that I could send him pictures of how bad the seats looked to show him, he said 'you must just be having a bad day, I can come over and you can suck my D*&k, how about that?' Seriously...I am in shock. Please do yourself a favor and avoid this company at all costs!!
The Experience Hand Carwash Detail is a US Car Wash based in St Louis, Missouri. The Experience Hand Carwash Detail is located at 5901 Natural Bridge Rd, St. Louis, MO 63121, USA.
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