I was on the second floor received excellent nursing care. Very kind and compassionate. I had a gynecological surgery which I had a hard time with pain and felt confused from the anesthesia . The nurses addressed my issues and were very understanding. I felt safe and comfortable. Today I am home and feel GREAT!! Dr. Levine is awesome. I do not recommend Dr.Hubb who displays very poor bedside manners and little empathy.
This was a bad experience all around. After entering the emergency room late on Saturday the doctor asked us exactly what we wanted him to do. My husband was admitted for four days when no one read the discharge notes and should have been discharged a day earlier. WE STILL do not have a diagnosis. It took 5 days to get a back to work note. Two days after my husband was supposed to be released to work. It was a comedy of errors only not funny when you are talking about people's health, money and time. I have tried to talk to someone about getting this resolved and am getting no response.
We will not be using this hospital for anything. I even switched my primary care to SSM. It is because of their partnership with Pediatrix in the fetal health center. The billing is the worst I have ever seen, after 6 months, they still can not give is a total of the amount owed. They opened up multiple accounts for the same services. I have called numerous times to try and get a total and have had no success. Now they are sending us to collections for amounts we did not know we owed.
My husband was just there for 2 days due to an obstructing kidney stone and the nurses were so kind. His anesthesiologist was so nice and made him feel so comfortable before his surgery. The urologist was condescending and needs to work on his people skills. Besides that everyone was amazing. The nurses even brought in an extra bed so I could spend the night with him. The hospital was very clean and orderly. The cafeteria was pretty good for it being hospital food. I also gave birth to my daughter at Mercy 3 years ago and the experience was great. I would highly recommend this hospital.
This review regards labor & delivery and postpartum care. The L&D facility and staff is incredible. For my wife's delivery of our baby I felt very confident being there through any complications we encountered. All the nurses and residents were great, but it is worth specifically mentioning nurse Natalie in Labor & Delivery.
Since Mercy sees fit to use Pediatrix we will not use Mercy. I would recommend having your baby elsewhere.
Mercy Hospital St Louis is a US Hospital based in St Louis, Missouri. Mercy Hospital St Louis is located at 615 S New Ballas Rd, St. Louis, MO 63141, USA.
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