Simple Moves was quick to schedule me last minute to move just a few pieces. The movers were fast and friendly!
I only gave 1 star because the post would not accept no stars. Before you consider using Simple Moves, considering offering to buy your uncles, cousins and/or brothers dinner and rent a U Haul. This was the worst experience moving! I had used this company 4 years prior and could not have asked for better service. However, something drastic has happened in a matter of 4 short years. Three Simple Moves employees arrived to my home around 9 am. One of the employees reeked of marijuana and proceeded to ask for a speaker to blast his profanity laced music to help "motivate" him to work (his words). 90% of my furniture is Restoration Hardware, if you are unfamiliar with the store, please google it. Very mid-century modern pieces made of solid wood and metals that should last you a lifetime, if you so choose to keep your furniture that long. I was quoted 7 - 8 hours based on all the items that I listed and the size of the home that I moved from, it took them 10 hours and luckily I borrowed a pick up truck because this 10 hours included 3 loads worth of stuff that I personally loaded and moved myself in this pick up truck. We got the first load on the truck, arrived at my newly renovated home to unload. My doors were scratched, hardwood floors scratched, 4 of my 5 bed frames were from Restoration Hardware and 3 of the 4 bed frames were Belgian linen upholstered fabric. Every single bed frame and the sectional had dirty hand prints everywhere on the fabric. The beds were not fully put back together, missing screws (which they apparently took with them) and 2 of the 5 bed frames were broken into 2 pieces. In addition to scratched doors, scratched floors, filthy fabric, 2 broken beds and marijuana influenced workers, I had two tv stands broken during this move (one of which was from Restoration Hardware). I had to take an additional day off to have a Simple Moves provided floor/furniture repairmen come to my home, as well as Woodard to clean the furniture only to be told the floors are unrepairable. I have sent the owner a very detailed email and left him a voicemail, to no avail. I still have 2 broken beds, scratched doors and floors and cannot get a simple returned phone call. My attorney is in the process of drafting a lawsuit. Please do not waste your time with this company, not only is the quality of their work piss poor their customer service is something far worse.
RJ and Marcus were great. Did the move quicker than the quote. Put everything where we wanted. We even changed our minds a few times and they didn’t mind. Great to work with
We have used Simple Moves 3 times in the last 2 years (once for me and twice for family) and each time we have been more than pleased with the level of service and attention to detail. We had 3 men on our most recent move and they worked tirelessly dawn till dusk to make sure our move was completed within the day. They stopped only for water and we brought them Steak and Shake...because they needed it! The movers were very gentle with our furniture and took great care not to scratch or mar our new wood floors. They even set up a few beds for us which may or may not have been in the contract but they did it anyway. They were appreciative of the work, the lunch, and gracious when we paid the bill. Our experience was excellent and we have referred them to at least 3 friends.
We used Simple Moves to move a Washer and dryer as well as a loveseat. Everything went smoothly. Carlos W. and Cornell H. were great to work with. Very careful and friendly. Thank you.
Simple Moves is a US Moving Company based in St Louis, Missouri. Simple Moves is located at 10755 Page Ave, St. Louis, MO 63132, USA.
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