I was sent here for an "assessment", they drove me to the ED and didn't tell me until I got in the room stripped from all of my personal possessions and into they're disposable scrubs, that I either have to voluntarily admit myself and possibly leave in a day or involuntary stay for 72 hrs minimum depending on doctors orders. The most scariest experience of my life feeling like I had no say so in my own medical needs. The staff was ok, I'd say lazy but nice. The case managers were good to me. The doctor was absolutely HORRID!! He was so rude I discharged myself after not even being able to speak with him for over 24hrs .. shameful place!!!! I hope everyone still in there gets the help they deserve and not childish games to make them feel good in the moment .. I also had to walk not only around the hospital with no shoes on but outside and as well as walk through Hyland itself constantly with no shoes on. They could at least provide slippers or let me have my shoes w/o the laces!!!
Didn't help with my addiction problems, doctors and staff were extremely rude. Wouldn't give me proper medication, treated me like a terrible person, acted like I was stupid, and ended up "graduating" with a worse problem. Stay away from here, it's hell.
When asking for assistance and also when picking up my daughter, I had to wait for an obscene amount owf time to speak with someone. I received different messaging from everyone that I spoke to. And the facilities are run down and depressing.
Sounds to me like they need a new staff of people who understand what ur going through only God will judge in the end
Do not go here!
If I could choose zero stars I would. This place was zero help for my daughter. The staff are rude and inconsiderate. I was not able to get any understanding her care plan before my daughter was discharged. After three days in the facility, she received a total of one hour of one-on-one time with a physician. This has been one of the worst services ever. I do not recommend this facility.
Cannot recommend Hyland. Very Bad experience there. Employees ineffective and unprofessional. Find a different hospital and/or program.
Hyland Behavioral Health is a US Health facility based in St Louis, Missouri. Hyland Behavioral Health is located at 10018 Kennerly Rd, St. Louis, MO 63128, USA.
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