The clinicians are excellent. The office staff is poorly trained. It's almost impossible to make an appointment without playing phone tag. More than once, they have scheduled my appt. with the wrong doctor. I've had appts. start late because they notified the wrong doctor that I had arrived. It's a mess. If you can at all avoid this place, you need to!
DO NOT GO HERE!! It’s a scam to drain your bank account for their gain. The focus is on money, not helping people. They know people seeking mental health treatment are vulnerable and they exploit the hell out of it. I’m more depressed now than before I was referred.
Billing department managed to get a hold of me just fine, though.
Do NOT go here for therapy! I took my son and they completely overcharged me for only 2 visits when we had already met our deductible. The doctor just wasted our time and was unprofessional. Plus the building is so old and creepy it just needs to be torn down! There's not even any windows!
Was placed on maximum dosage for antidepressant, then denied a refill after a year of dependency. Did not receive a letter or phone call or email or text or any communication of any kind. My status as a patient was simply terminated without notice, thus I was denied care or consideration of any kind.
Their clinicians are, for the most part, fine, however their ridiculous attendance policy (will charge for a missed appointment cancelled with less than 24 hours notice NO MATTER what the circumstances) shows a complete focus on money and lack of care for their clients. Their clients are simply numbers and money in their pockets and for that alone I would suggest that everyone finds someone who is able to see you as more than a paycheck.
The embodiment of everything wrong with healthcare in America.
Saint Louis Behavioral Medicine Institute is a US Health facility based in St Louis, Missouri. Saint Louis Behavioral Medicine Institute is located at 1129 Macklind Ave, St. Louis, MO 63110, USA.
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